Our Tools and Technologies:
- Office 365
- Power Automate
- SharePoint Designer
- Nintex Workflows
- K2 Workflows
- .NET Custom Workflows
- Other workflow solution
Softvative provides workflow solutions and services to automate your business processes as part of Business Process Optimization (BPO). Workflow allows you to move you work stream from one step to another based on the business rule or criteria.
As Silver Certified Microsoft Partner, we have expertise in Workflows using Power Automate (Flow), SharePoint Designer, Nintex Workflows, K2 Workflows, .NET based custom workflow and other cloud based workflow solutions.
Scenario 1 – IT Server Request and Build Form
IT department had 5 page Word document that Business / IT users used to fill in, print, get management’s signatures and work on it. No approval, all manual steps and time taking process.
Softvative worked with the IT and business stakeholders and documented the processes in Excel and Visio. Later the solution was designed using InfoPath Forms, SharePoint Designer Workflows and SharePoint features.
Features of the solution:
- Easy to fill in Form with help on each field
- Rules based dynamic form
- Request Status monitoring
- Email Notifications to email groups of department users
- Server Build Checklist for Engineers
- Email to ITSM system (Cherwell, ServiceNow or others) to create a ticket
- Submitted forms data stored in SharePoint with reporting views
- Process improvement and optimization
- Solution saved customer 50 hours /month, paperless solutions
The cost of the solution was around $20K. Within 8 month of the solution deployment, customer saw the return on investment.
Scenario 2 – PMO Project Intake Request form
The customer was using Microsoft Project Server PPM for Project Program Management. They had IT users in the Project Web App (PWA). They wanted to allow thousand of business area users opportunity to submit project requests.
Softvative used the Infopath Form, SharePoint Designer, Sharepoint features and .NET custom application to build a solution in Sharepoint that was integrated with PWA application. The solution allowed business users to submit the request in the Sharepoint solution. Later the custom application used to take the requests and create projects in PWA.
The solution saved customer thousands of dollars in licensing cost of adding users to the application, training cost and support cost.