Our Tools and Technologies:
- SharePoint
- Office 365
- Forms & Workflows
- Approvals
- OpenText
- Hyland
- IBM FileNet Manager
- WordPress / PHP
- OneDrive For Business
- Records Management
- eDiscovery
Softvative is a Microsoft Silver Certified Partner on “Collaboration and Content” competency with over 20 years of experience with Microsoft SharePoint. We have subject matter expertise and supported Document Management solutions including SharePoint, OpenText Document Management solutions, Documentum eRoom, Hyland, IBM FileNet Content Manager are few.
Softvative provides SharePoint Managed Services that are cost effective and with experts. You provide us your needs and we give you a managed services solutions based on your technology, business and budget needs and with right-shoring model. With right-shoring we provide you the right onshore or offshore model based on your needs that will work based on your cost.
Softvative works on the DBMS (Design, Build Migrate and Support) model to provide services on all aspects of applications, processes and tools.
Managed Services Team Roles:
- SharePoint Support SME
- SharePoint Administrator SME
- SharePoint Architect SME
- SharePoint Support
- SharePoint Developer
- SharePoint BA
Softvative SharePoint Managed Services Features:
Pick and choose your services or let us help you with right services tier.
| SharePoint Core Services | SharePoint Project Based Services | SharePoint Add On Services (Additional) |
| Manage Farm and Servers | InfoPath Forms Solutions | Office 365 SAAS Cloud |
| Farm Patch Management | SharePoint Designer Workflows | Azure, Amazon IAAS Cloud |
| Farm Auditing | Branding and Customizations | Dynamics CRM |
| Farm Reporting | Intranet, Extranet and Internet Sites | Project Server / Project Online |
| Manage Farm Databases | Custom Dev Integrations with LOB Apps – DevOps | Agile, Jira, TFS Integrations |
| Farm Security | Upgrade & Migration (Other ECM Systems) | Virtualization Hyper-V, Vmware |
| SharePoint Online Management | BI, Dashboards and Reporting Solutions | System Center Suite, Orion |
| Performance Monitoring | Microsoft Biztalk Integration | |
| Load Balancer Reviews | Project Management / Business Analysis | Miocrosoft SQL Server, Ignite Monitoring |
| Backup Reviews | Business Process Mapping | NetApp Storage |
| Site Collection Management | Business Process Optimization | Kofax Scanning and Metadata Integration |
| Logs Review | Role Based SharePoint Trainings | |
| Features and Policies | New Department Onboarding | |
| Sites Security Permissions | Sites Rearchitecture and Moving | |
| Security Provisioning | ||
| ITSM / ITIL Processes (Change, Incidents) | Architecture and Design | |
| Yammer Collaboration | High Availability & DR Solutions | |
| OneDrive For Business | Governance Planning | |
| SQL Maintenance Plans | Information and Enterprise Architecture | |
| Service Application Planning | Risk Management and Solutions | |
| Documentation | New servers additions and Removal | |
| Health Checks and Assessments | Content Planning, NAS Migration | |
| Record Management, Document Management | ||
| eDiscovery and Compliance Management | ||
| Enterprise Search Engine | ||
| SharePoint On-Premises & Cloud Hybrid | ||
| Finance AP/AR Solutions | ||
| Knowledgebase Portal | ||
| Issue Tracking System | ||
| Performance Management Portal | ||
| Company Executives and Board Site | ||
| Government Counties Collaboration Portal | ||
| Learning Management System |
What we will offer
- Microsoft Certified Experts
- Provide services for core feature
- Email reply within few hour as per SLA
- Skype, Microsoft Teams or Online Meeting
- Telephone Line Support (Add On)
- Issue Tracking
- Multi Level Support and Escalation
- 24/7 Availability – Addon
Other Relevant Solutions:
Softvative offers other relevant solutions using the SharePoint, Office 365 and Document Management Systems (DMS) platforms.
- Industry Specific SharePoint Solutions – Retail, Healthcare, Construction, Electric / Power, Non-Profit, Technology, Government
- Legal and Compliance Solutions
- eDiscovery
- Video solutions with SharePoint (YouTube, HTML5 and video Management)
- SharePoint Business Intelligence (BI) Solutions
- Dashboard using Performance Point, PowerBI
- Reports using Excel Web Services
- Charts using Visio Web Services
- SharePoint Integrated SQL Reporting Services (SSRS)
- SharePoint and SQL Analysis Services
- Kerberos Configurations for BI solutions
- Auditing solutions and service